Bridging The Gap (BTG) 40 Hour Practice Exam 2026 - Free BTG Practice Questions and Study Guide

A cultural bump happens when people from different cultural contexts bring different expectations to an interaction, and those mismatched expectations lead to misunderstandings. It stems from varying norms, communication styles, and social scripts across cultures, so what feels clear or polite in one culture can seem confusing or inappropriate in another. This is not a physical bump, a training method, or a ritual—it's friction in everyday communication caused by differing cultural assumptions. Recognizing these bumps helps you pause, seek clarification, and adjust your approach to better align with the other person’s expectations.